Terms, privacy and customer information

Terms of use

The use of this website is subject to the following terms and conditions. By using this website you agree to be legally bound by these terms and conditions.

The pages of this website are prepared and issued in the United Kingdom and are intended for the information of United Kingdom residents only. All reasonable care has been taken to ensure the information on this website is accurate, current and complies with the relevant United Kingdom legislation and regulations as at the date of issue. No liability can be accepted for any errors or omissions or for this information becoming out of date. Consequently, no liability will be accepted for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in this website.

No warranty is given that the website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability, or arising out of changes made to the content of this website by unauthorised third parties. Access to and use of this website is at the user's own risk, and there can be no guarantee that use of this website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection.

This website may contain links to other websites which are hosted and maintained by third parties. You link to such websites at your own risk, and no representations are made regarding their content. No liability will be accepted for any loss or damage that may arise from the use of such third party websites.

The pages of this website, including the information and material they contain, are protected by copyright. Reproduction of any part of the contents of this website without prior written consent is prohibited unless for private, non-commercial viewing purposes.

The terms and conditions of use of this website are governed by the laws of Scotland, and any dispute regarding this website shall be subject to the exclusive jurisdiction of the Scottish courts.

Privacy policy

Any personal data you provide will be treated as confidential in accordance with data protection legislation. Information stored may include details you provide, such as your name and contact information, and your IP address. An IP address is a number assigned to you by your internet service provider, and it is recorded by our web server when you visit this website. IP addresses are not used to personally identify you.

Details you send through our enquiry form are used only to respond to your enquiry. Dalex Systems does not share its lists with any third parties.

Customer feedback and complaints procedure

A copy of our customer complaint procedure can be downloaded below.

Customer complaint procedurePDF download

ADR (alternative dispute resolution): TrustMark is our ADR provider. Their customer charter can be downloaded from TrustMark.

Cookies

This website does not use analytics or advertising cookies. Our enquiry form is protected by Google reCAPTCHA, which may set cookies needed to tell people and automated spam apart. Its use is subject to the Google Privacy Policy and Terms of Service.